BLANCHE FROM CELL C "MEDIA" (LIKE SHE KEPT SAYING TO ALLEVIATE ALL RESPONSIBILITY FROM HERSELF) CALLED ME TO "RESOLVE" A COMPLAINT I HAD FILED ON HELLO PETER.
3 MONTHS AGO I TOOK UP A CONTRACT FOR A WIRELESS ROUTER. I HAD ISSUES FROM THE BEGINNING WITH THIS ITEM!! THE SALESPERSON DID NOT KEEP UP TO HER PROMISES, THE ITEM WAS DELIVERED LATE AND WHEN DELIVERED IT CAME WITHOUT THE MODEM, MEANING IT WAS COMPLETELY USELESS. AFTER MANY PHONE CALLS I HAD IT PICKED UP A MONTH LATER. CELL C STILL DEBITED MY ACOUNT FOR R241.00 ALTHOUGH I DID NOT HACE THE ITEM IN MY POSSESSION. AGAIN, I HAD TO CALL THEM CONTIMUOUSLY AND IT WAS ONLY AFTER PUTTING A POST OF MY INCIDENT AND VENTING ANGER ON HELLO PETER THAT I EVENTUALL GOT A CALL ON 29.06.2013 FROM BLANCHE, WHO WAS NOT AT ALL INTERESTED IN RESOLVING MY ISSUES AND KEPT SAYING TO ME THAT IM FREE TO TAKE THE PROBLEM UP FURTHER AND THAT SHE WAS CALLING FROM THE "MEDIA" DEPT. LONG STORY SHORT, SHE PROMISED MY MONEY WOULD BE REFUNDED IN 3- 5 WORKING DAYS... IT IS NOW 09.07.2013... STILL NO REFUND FROM A 3 MONTH ISSUE! WHERES MY FCKUEN MONEY... BLANCHE FROM CELL C MEDIA!!!???
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