AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Do not make it right | #71816

Vodacom
Do not make it right

Vodacom continue to ignore the complaints of their network users. Vodacom continue to activate more data devices on their network that is not capable to carry half of the current traffic that is currently on the network. Vodacom is incapable of offering a STABLE NETWORK for their users.
In November 2013, I posted the following on Vodacom's Facebook Profile.
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"My apology to Vodacom South Africa...
My name is Appa van Wyk, I currently have 4 contracts with Vodacom with the main mobile no being 079 693 6400. I have been a paying customer for more than 8 years but and I never had a problem with the services that Vodacom offered and supplied to me.
For the past 45 days, Vodacom's network accessibility in the evenings became sluggish and at some stage it was almost as if the data stream completely disappeared. This was beginning to become a problem for my access time needed to the Vodacom network was hampered in full.
I complained to 155 who told me that there was no problem with the network in my area. Logging request after request with no reaction of any kind from Vodacom.

Now I have found out that there is a big problem with Vodacom's network that

Date:

Company: Vodacom

Country: South Africa   City: Kimberley

Category: Telecommunications

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