AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell Number Disappears Of Network For Over A week | #69463

Cell C
Cell Number Disappears Of Network For Over A week

I HAVE AGREED TO TAKE A CONTRACT ON THE BLACKBERRY Z10 ABOUT 2-3 WEEKS AGO, I GAVE ALL MY INFO TELEPHONIC-ALLY, I REQUESTED MY NUMBER REMAIN THE SAME, SO THE LADY AGREED THAT IT IS NO PROBLEM . TO MY SURPRISE A WEEK LATER WHEN THE DELIVERY ARRIVES, THE SIM CARD DOES NOT WORK, ONLY TO FIND OUT A DAY LATER THAT EVEN MY NORMAL PREPAID SIM THAT I REQUESTED TO KEEP THE NUMBER, WAS ON VOICE MAIL AND NO LONGER EXISTS, I CALLED CELL C SEVERAL TIMES WITH NO RESULTS, ALL BROKEN PROMISES, I HAVE SPOKEN TO FEW PEOPLE AND NO JOY, I EVEN VISITED A LOCAL BRANCH AND NO JOY AS HE THE CONSULTANT STATED "ON GOING PROBLEMS WITH HEAD OFFICE, RATHER PURCHASE IN STORE"... I HAVE BEEN PATIENT AND ITS NOW A WEEK WITH NO HELP, I SEE MY ISSUES CANT BE SORTED ON TIME, BUT I KNOW THE DEBITS WILL GO OFF ON TIME... DISGUSTING POOR & UNPROFESSIONAL SERVICE . I WOULD LIKE TO JUST SAY IF CELL C CANNOT DEAL WITH PROBLEMS, PLEASE CAN THEY COME AND COLLECT THIS CELLPHONE AND RETURN MY NUMBER, AS I HAVE LOST LOTS OF BUSINESS DUE TO CELL C SELFISHNESS OR INCOMPETENT SERVICE . "PLEASE NOTE THE NUMBER I PUT BELOW IS NOT THE AFFECTED NUMBER IT IS THE ALTERNATE VODACOM CONTACT NUMBER "...

Date:

Company: Cell C

Country: South Africa   City: Head Office

Category: Telecommunications

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