I HAVE BEEN TRYING TO UPGRADE TWO COMPANY PHONES NOW FOR ONE MONTH THE PERSON THAT I HAVE BEEN DEALING WITH IS JOSHUA. AFTER MUCH FRUSTRATION I EVENTUALY WROTE TO MTN HEAD OFFICE. I WAS GIVEN A REF NO REQ1891350. AND STILL NOTHING I THEN CALLED AGAIN AND WAS GIVEN ANOTHER REF NO REQ 1897381 STILL WAITING.
IT SEEMS THAT ALL WE ARE IS A NUMBER AND AS LONG AS YOU PAY IT OK BUT DO NOT EXPECT ANYTHING FROM MTN.
AFTER TELLING THE MANAGER THAT I WILL PORT TO VODACOM HE GAVE ME MY PAPERS AND LET ME GO.
ALL I CAN SAY IS I HAVE NEVER SEEN SUCH POOR SERVICE LEVELS I HOPE THAT IT DOES SORT THEM OUT IN THE LONG RUN.
0 comments