AfricaComplaints.com » Telecommunications » Complaint / review: Red Bull Mobile - Internet at standstill speed | #61042

Red Bull Mobile
Internet at standstill speed

I have had a relatively successfull time with Red Bull Mobile internet, until now.

I purchased a contract for 3 GB of data a month for speeds up to - 28 Mbits/s. Over the past 3-4 months, this speed has been declining at a steady pace, but since some time last week ( - 6 March) the speed has dropped so dramatically, that I cannot even open my E-mails! I have been trying to post this for over 20 mins!

This is seriouisly unacceptable and I know for a fact that I am not the only one in my area to experience this problem, so it is clearly not my computer or my internet dongle.

I have tried contacting the call centre, with music playing in my ear for 15 minutes before I gave it up.

This is not what I am paying to experience. Where is my seemless browsing? Where is my uninterrupted online gaming? Where is my reliable stock report every morning?

I am starting to lose income because of this. It is totally unacceptable.

I am located on the Bluff in Durban. FIX THIS QUICK!

Date:

Company: Red Bull Mobile

Country: South Africa   City: Bluff

Category: Telecommunications

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