My Red Bull Mobile has been due for an "upgrade" for 3 months now, I get an sms from cell c every month telling about my "upgrade".. and how I can choose my new phone, new package etc... well nobody in the cell c Pietermaritzburg store has any clue about red bull mobile ...
The network coverage is appalling and when I am actually able to get through to someone, the calls get dropped constantly. I'm spending more time trying to get a hold of someone than actually talking to them. This is a total load of rubbish. I have been stuck in a situation where my bicycle had a ...
You would think that a cell phone company would jump at the opportunity of getting more business but apparently not... I called Cell C countless times and each time the consultant couldn't help me as they were clearly not properly informed on Red Bull mobile products and emailed countless times ...
About 1 month ago i called the call center to inquire about my billing that was incorrect where there was an extra R400.00 deducted from my account. When phoning through the lady said it was extra calls that i made through the month not understanding i do not have a PHONE contract but a USB ...
I've sent an email on 20 Ausgust 2013 to the customer service department [Email Removed] regarding an issue that I am experiencing when trying to log onto the Internet. In the email I've attached a screenshot of the error thinking it would make it easier to resolve. By 23 August, I have received no ...
In April of this year I contacted Red Bull Mobile in order to cancel my contact with them, because I was sick of the poor service I was getting from Cell C. I got a quote for the amount owed amount which I paid, I also sent though a letter stating my intent to cancel the contact. After months of ...