AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Apparent wrong information | #59024

Mtn
Apparent wrong information

I have changed my debit order date from the 7th of each month to the first. No debit order has gone through yet and it's the eight already. I have contacted MTN to have a look and the person that was suppose to help me made me feel like a criminal when I apparently answered a security question wrongly. I'm sharing a number with some other person and for all I know those information could have been what she looked at.

All I wanted to do was to let them get their money before they cut my service. I will however cancel this contract because of incompetent people answering calls.

Date:

Company: Mtn

Country: South Africa   City: Call Centre

Category: Telecommunications

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