Complaint / review / scam report
Account debited AGAIN AFTER cancellation!

After following all necessary procedures to cancel my contract with Vodacom and having received confirmation that I am now on pre-paid, Vodacom has CONTINUED to debit my account with contract fees. (Over R 1, 000.00)

I spent 2 hours this morning on my cell trying to get this matter resolved.

After being transferred from one department to another, being put on hold indefinitely and being cut off 3 times, I have given up trying to resolved this matter with your INCOMPETENT Customer NO-Service Division.
Author: neilf888

Offender: Vodacom

Country: South Africa   Region: All Country   City: Mapumalanaga

Category: Telecommunications


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