Dear Autopage,
Please can you explain to me why you are refusing to give me a credit note on my brand new phone that I received last year August?!?! (The phone is 5 months old)
I sent my phone in on the 5th Feb. After 10 working days still no feedback. Then as usual the customer has to call back and it was like nobody had a clue what was going on. And always making promises to call you back!!! After two days of calling - just to follow up on my phone, the lady told me that head office rejected my phone because there was a "scratch" on the phone. Oh please!! What does that have to do with the inside of the phone... the phone is obviously faulty cause i have to do a battery pull 3 time a a day. Alvin from Faerie Glen checked the phone and there was no "scratch" - only a mark from where the cover was. So my question Autopage, "Do I have to put my phone in a plastic bag and carry it around in a box? " This is the most pathetic thing a have ever heard. And best of all the phone was discontinued!!! So don't even try to fix it.
Worst off all, it's my problem!!
Please rectify your problem Autopage.
My account is under Deere Drilling cc (082 560 5368)
0 comments