My uncapped account has been soft capped, as it is a UNCAPPED account any form of capping in unacceptable. Soft capping was not in the terms and agreements when I moved ISPs. I have also not been given any notification of changes to the agreement.
I will go to the ASA with this as soft cap is most definitely not UNcapped, and is quite different to the shaping Telkom claim to have in place.
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