AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom Gordon s Bay poor internet | #36259

Vodacom
Vodacom Gordon's Bay poor internet

I have a 2GB data contract since August 2012. Since November 2012, the signal quality dropped completely in Gordon's bay. I can't download mail or surf the web. The only time I can do this is from 12 at night and the occasional times during the day. I run a business from home and depend on email, Internet and phone calls. When ever I need to check or send mail during the day and cant get a good signal, I take my phone and drive to little foot farm, the tower closes to me, and check and sent mails from my phone, and then return home. I called the call centre, they helped me so that my internet didn't work at all, so I installed the dongle again and I could surf in the middle of the night.
Please repair the tower or erect an extra tower in the Anchorage park area or supply me with a signal booster.
I pay the same amount for data than the next and expect the same service

PS. The problem is not on my pc, as I have the same problem with 3 different vodacom phones

Date:

Company: Vodacom

Country: South Africa   City: Gordon's Bay

Category: Telecommunications

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