Yesterday I contacted your call centre to have my line reconnected and spoke to Tuto. I e-mailed her the proof of payment but I misspelt her e-mail address resulting in it getting returned. I thought that I would contact the call centre in the morning again. About an hour after my interaction with her she sent me an e-mail informing me that she had not received my e-mail. This allowed me to respond to her with the correct e-mail address.
That is what I call efficiency by following up with customers.
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