AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Legal proceedings for an account I ve never had!! | #316875

Telkom
Legal proceedings for an account I've never had!!

Last week I was shocked to find out that a telephone line (s) not belonging to me had been associated with my ID number and personal details. for almost 10 years The account is in the name of JEAN AUDIBERT CHARTERED ACCOUNTANTS. They are in Pinetown, I live in Pretoria. I am not an accountant, have never done business with the alledged firm and have no association with them whatsoever. All this came to my knowledge following a letter addressed to me by FOURIE SKWEYIYA ATTORNEYS (I assume they are pursuing the matter on behalf of Telkom). This is a case of gross identity, following Telkom's failed administrative procedures to verify the identity of the person who applied for these accounts on my name. I have done nothing to bring this about. In contrast I am now forced to jump through hoops (official letters, sworn affidavits) to prove my inncocence and prevent an ITC blacklisting all because Telkom's initial validation procedures were not in place. I now have to take time off from work to resolve this matter in order to maintain my credit record. This is simply unacceptable.

Date:

Company: Telkom

Country: South Africa   City: Kwazulu Natal

Category: Telecommunications

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