Telkom has been debiting my bank account and I do not have a telkom/telkom mobile account. The account was opened without my knowledge. Clearly Telkom's account opening processes should be questioned.
I am now faced with a case/transaction and poses major inconvenience as Telkom's route of communication is very challenging and ineffiecient. While they are investigating the matter, my account is being debited everytime funds are credited to it due to the type of debit implemented, being the 'NAEDO 'system which roams the account for the availability of funds.
I think their service and manner in which they deal with "' is pathetic, in my opinion, should be dealt with quicker than anything else. The cant even give me a letter on a letter head advising that they are busy with the investigation as i need to submit this for my case.
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