It appears that in October I allegedly responded to a competition SMS, by sending a response to 31733. Since then, I have been billed about R8 per day for services that I don't want or need, particularly because I don't know what those services are.
Regrettably, I only checked my itemized transactions this month, because I could not understand why the account was not reducing after the festive season. When I called Cell C to cancel the subscription, the call centre agent was quite blas? Based on the number of complaints on this site, they must surely be aware of these, and must surely accept some responsibility for their.
It is outrageous that in this day and age, we continue to pay for goods and services that we do not want.
For what it's worth, I intend to lay a complaint with the Consumer Commission.
0 comments