AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Late delivery wrong device | #301851

Mtn
Late delivery wrong device

ON 14TH DECEMBER 2013 WENT TO MTN & TOOK OUT 4 CONTRACTS 1 OF THEM BEING A DATA DEAL ON A SAMSUNG 3d TV to be told a delivery on 7 to 14 days delivery tv only got delivered to 8 January 2014 on opening the tv to find out is not a 3d one but a normal led one which is not the one advertised went to the store and they phoned their manager which then said will compensate and give me a blue ray player how can a customer accept that? And then they want to charge me a cancellation fee to cancel when it's their mistake and can't supply this needs to be forwarded to the consumer protection act

Date:

Company: Mtn

Country: South Africa   City: Knowles pinetown

Category: Telecommunications

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