AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Subscription service activated without consent | #297799

Cell C
Subscription service activated without consent

Cell C (Mira networks) Charge me for a subscription that i did not approved of. I phoned Cell C to get proved of the subscription they then said I must phone a number to unsubscribe which i did do. They send me something today that make no sense to me. Please i need help.

Customer subscribed to Jiville. See our lanidng page manager recording the valid opt in below:

LPRSUBSCRIBE
2013/11/04 08:55:35
DoubleMT Interactive SL
Kulavillecom 43890 ZA
27827448356
LAND: 2013-11-04T06:55:16 00:00 | SUBSCRIBE: 2013-11-04T06:55:35 00:00 | USERAGENT: Nokia6303classic/2.0 (10.10) Profile/MIDP-2.1 Configuration/CLDC-1.1 Mozilla/5.0 AppleWebKit/420 (KHTML, like Gecko) Safari/420 | OPERATOR: 65507

A welcome sms was sent:

SMSMT
2013/11/04 08:55:44
DoubleMT Interactive SL
Kulavillecom 43890 ZA
27827448356
Welcome: Jiville Private Albums [URL Removed] Pass82648135 [Email Removed] subscription service R7/Day unsub sms stop to 43890 help0105008164

As well as monthly reminder smses:

SMSMT
2013/12/03 22:23:15
DoubleMT Interactive SL
Kulavillecom 43890 ZA
27827448356
Reminder ur subscribed to Jiville. 3 New updates waiting. Click [URL Removed]

Date:

Company: Cell C

Country: South Africa   City: Krugersdorp

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google