AfricaComplaints.com » Telecommunications » Complaint / review: Mira Network, Cloudy Alerts - Cloudy Alets Mira Networks | #261892

Mira Network, Cloudy Alerts
Cloudy Alets Mira Networks

I received a reminder: You are subscribed to CloudyAlerts: Bigmobile [URL Removed] cost R10/day. For help call 0875502269. To unsub, sms stop to 43839.

At first I ignored it cause I never subscribed to anything, but then I received my cell phone account and it was very high. When I phoned Nashua mobile and asked why I am over the limit I set with them, I was told that the limit is for calls only. Only when I queried about the sms the lady told me that she see there is a subscription on my acc? She did cancel it.

The fact is that I never subscribed to anything in the first place and I never got any sms's from Mira or Cloudy Alerts to ask me if I want to subscribe. I only got the reminder and that's it.

I can't get hold of anyone at 087-550-2269 to ask for my refund. Up to now nobody could send me any proof that I ever subscribed to anything.

Date:

Company: Mira Network, Cloudy Alerts

Country: South Africa   City: Gauteng

Category: Telecommunications

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