AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Unactive simcard and contract services | #287813

Mtn
Unactive simcard and contract services

Hey there!

I received my brand new samsung S4 on friday 13/12/13 through mtn direct.
When i did a application with the consultant over the phone i asked that my phone number be ported from vodacom to mtn.
I was impressed with the friendly service I received,

It is the 17 Th. today and i don't have an active sim card at all. It is not active at all. I tried phoning 808 and you hold there forever and when you do speak to them they are rude. I went to my nearest mtn store and they turned me away telling me they cannot help me it is mtn direct's problem i must phone them.

I find this unacceptable, and would please request some assistance in this matter ASAP!!

I require my sim card to be ported from vodacom to mtn.

Please call me on 0792956063
Or mail: erika.twins@ [URL Removed]

Date:

Company: Mtn

Country: South Africa   City: Mtndirect/ centurion

Category: Telecommunications

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