AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Conversation re: Cancellation | #278071

Vodacom
Conversation re: Cancellation

I was told that my contract expires in March so I must wait until Feb to cancel my contract. Upon checking the terms I see I AM able to cancel now and continue paying until end of contract. It states I am to cancel AT LEAST 20 business days before. Copied from Vodacom website:

" 4. Duration 4.1. This Agreement will start on the Activation Date and, subject to the terms and conditions of this Agreement shall continue for the Initial Period. After the Initial Period this Agreement will automatically continue on a month to month basis subject to any changes which we have notified you of unless you or Vodacom terminate it on at least 20 (twenty) business days written notice
4.2. Despite clause 4.1, you may terminate this Agreement during the Initial Period or a Renewal Period by giving Vodacom at least 20 (twenty) business day's notice in writing. If you do choose to terminate this Agreement during the Initial Period or a Renewal Period, you will be subject to payment of a reasonable premature cancellation charge, determined by Vodacom, and you will have to pay all outstanding amounts in respect of the Services and / or Apparatus related to the Services"

Where can I send that letter?

Date:

Company: Vodacom

Country: South Africa   City: Contracts

Category: Telecommunications

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