AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - MODEM NOT COMPATIBLE Huawei 1280 (21.6 Mb/s) | #275182

Cell C
MODEM NOT COMPATIBLE Huawei 1280 (21.6 Mb/s)

After waiting 3 weeks with 3 wrong deliveries the Modem was finally delivered. To date i can not connect to the internet. Below e mails to the consultant and customer service: Had no reply back yet.
Hi Wilson
084 1555 555-Tech/data support did suggest after testing modem all ports and on other PC to get a new one Hi Wilson
Been having problems with Huawei 1280 modem till Sun am 1 St Dec 2013). Contacted 084 1555 555-Tech/data support. PC (WINDOWS 8) does not recognize this modem. Have not connected once.
Using CELL c Sim in MTN dongle (ALSO 21.6 Mb/S) with no problems, Have contacted 084 1555 555-Tech/data support. Tried all ports: Tried another PC with win 7 installed - Still same problem where the modem (Huawei 1280 is not recognized by both PCs.

I am reasonably computer literate and know there is a problem with this modem.
I THINK THE BEST BET IS TO USE ZTE MF 668 (21.6MB/S) DONGLE .(See Above)
Online checks shows many problems with Cell C Modems/Dongles.
Regards.

Please let me know if Modem Huawei 1280 is compatible with windows. Have Cell C discontinued using the Huawei modem?
Please send different make of modem ..

The contract was signed over 3 weeks ago

Date:

Company: Cell C

Country: South Africa   City: Johannesburg/Cape town

Category: Telecommunications

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