First email sent, besides the many calls made: Sent: 22 August 2013 10:07 AM- To: [Email Removed]
Subject: My Upgrade- Hi, I received my phone on Tuesday, tried using it yesterday and the phone just freezes.
I need this handset changed as I cannot have a new phone that's giving me problems on the very 1st day. I have another 1 that I haven't opened and am reluctant as it's the same phone. Please advise urgently.
Made several calls, was given the run around yet again, RAM couriers came back twice to "collect" a parcel that had LONG collected. I gave Cell C the RW waybill number for collection and yet NO ONE at Cell C has bothered getting back to me!!! - another mail sent to them: Sent: 05 November 2013 12:46 PM
To: [Email Removed]
Subject: FW: My Upgrade- 3 months later NO REPLY!!! Importance: High- Hi - I've sent this request about 3 months ago and since then, no one from your customer service department has called me back!! I've called several times wanting to have my query resolved but I've been sent from pillar to post!! I'm sick of the run around and want both my lines cancelled!!! I need you to have them cancelled with IUMMEDIATE effect and leave my
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