I was supposed to be called back after speaking to Sidefree on the 13 August 2013, he assured me had contacted the Network Manager and that he has seen from my reference number, that nothing has been done. He said he can hear how bad the line is etc, Its a week later and im still waiting for some one to call me back! this has been going on for so many months, i want this resolved or i want my contract cancelled!!! It is unacceptable to give such shoddy customer service. I will NOT accept this and i WILL NOT be treated in this manner! i will continue to post comments and make reports if I dont get service. Enough is enough, its almost a year!
REF: ID SD129738
To affirm my belief that Cell C, doesnt care, I sent an email to the Networks, before my posting and the message comes back as follows:
From: Networks Customer Support [Email Removed]
Sent: Tuesday, August 13, 2013 2:38 PM
To: Shakira Mahomed
Subject: Not read: Network Problem
Importance: High
Your message was deleted without being read...
So they deleted my message without reading it??? What does this say of Cell C???
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