AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Blacklisted By Vodacom | #261735

Vodacom
Blacklisted By Vodacom

I have never opened a Vodacom contract, I started getting threatening calls on my landline from Vodacom and I was puzzled. Thought it might have been a misunderstanding, went to a Vodacom Branch in Alberton City. Gave them my ID number, when they searched there systems a business address popped up with a different ID number to mine. The supervisor said I should notify Vodacom the next time they call me. I wasn't satisfied and decided to try a different Vodacom store in the same centre, they checked their systems with my ID number and the same thing popped up. The consultant was puzzled and could not understand, she kept searching and eventually found a contract under my name. It was a contract opened in 2011 (at that time I was unemployed) the contract was opened through Comit technologies, the consultant couldn't give me much info on the contract. Please check where this phone was delivered to, who signed for it and why it is on my name, where the fees was deducted from because I have been blacklisted for a contract I didn't even take out. I need my name cleared and this resolved like in yesterday. Clearly somebody did a payment for this contract.

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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