AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - 6 weeks later still out of stock | #255792

Cell C
6 weeks later still out of stock

I applied for Huwaii 7" tablet was approved then told 5-7 days delivery, eachj week I called was told stock coming this friday they will deliver,
6 weeks later still no stock - I was then told on the 6th to change this to a 10" samsung as its in stock and will get delivery this week
I called thursday last week told delivery this week, I phone this morning to confirm delivery date - get told oops sorry no stock they dont know when they getting!!!

I ask to speak to a manger repeat story again get told will phone me back shorlty they will call the warehouse

In between tweet on twitter re bad service - CELL C Support advise Ne;;y will call me back - still waiting for that

Lunch time I call Cell C direct back they have no record of me calling ealrier & speaking to a manager can I please repeat my story, then to have the call dropped on me
I call again speak to Ashmi who advised as soon as Mayna the manager back this was lunch time - she will personally call me - still waiting for that call too

I called back to speak to Mayna - no she isnt available (hopefully pickling up my stock at the warehouse)
Ashmi apparently told consultant who I was on the line with that they still waitin

Date:

Company: Cell C

Country: South Africa   City: Cell C Direct

Category: Telecommunications

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