I've seen that I'm not the only one with this problem, there are multiple people with the same issue... and that's just complaints lodged TODAY on HelloPeter.
I've phoned probably 7 times in the past ten days then either my phone calls are cut off after waiting 5 minutes on the line or the service center staff says their systems are still offline. This is crazy, they only have very limited stores in the Western Cape and I cannot go into the store for every query!
My contract expired thirteen days ago (thank goodness!!!) and I'd like to cancel it, but I cannot get through to cancel it so that I can port my number to Cell C!
Virgin Mobile has really set a new low for NON-service delivery! These people should be put in jail for!
0 comments