AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Blacklisting of my phone | #243299

Vodacom
Blacklisting of my phone

My phone was on Friday Night, 25 October. I reported it to the police who said I had to get it black liste it. I called the Vodacom call centre last night while at the police station round about 11pm. I don't know have a box or slip for this phone. the agent asked me security questions which is procedure. what irritated me is that, how do I know how many bundles do I have? and 2, how do I know how many talking points do I have. I usually recharge using my cellphone banking. problem is I forget how much I recharged with the last time I recharged. So the agent told me that I failed to answer all questions therefore HE COULD NOT BLACKLIST MY PHONE! off!!!

Date:

Company: Vodacom

Country: South Africa   City: Call Centre

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google