AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Subscribed without consent | #242526

Cell C
Subscribed without consent

I was subscribed to a payable service of R17.50 a day without my consent! Cellc didn't even verify if I had agreed for the subscription but initiated it. Called cellc and was told to dial Smartcall as it was Smartcall who had me subscribed. So I call them and unsubscribed. Cellc stated they had no way of unsubscribing me but I am there customer, surely they should have verified firstly if I had agreed for the service.
My payment for cellc goes of on 30 October 2013 so my question is where is the proof that I agreed for this subscription?
Following link shows a comment by Karen Fourie regarding investigating such subscriptions. [URL Removed]

I await feedback regarding this as I feel I should not be responsible for the amount of about R75 as I had no agreement in place.

Date:

Company: Cell C

Country: South Africa

Category: Telecommunications

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