AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell C Appalling Network | #240120

Cell C
Cell C Appalling Network

Dear Cell C,

I've recently taken out a contract with you guys with the Apple iPhone 5. Everything is fantastic except the network... Or shall I say the lack of it.

I live in Vereeniging, and there seems to me absolutely no network. So basically, I'm paying for a contract that I cannot fully use. It takes forever to get onto the net, and eventually it bombs out saying "No Network Connection",
and I absolutely suffer to make calls, because half the time the person on the other line cannot hear me or the call cuts automatically with a message on the phone's home screen saying "Called Failed."

I've called Cell C so many times regarding this, and there has been no call back or anything.

Allow me to paint a scenario...

I'm at home, in some sort of danger (forbid), and I need to call the police or emergency services, And I cannot because the Cell C network is so poor, what do I do then?

If anybody (from Cell C) can help in telling me what to do, i would appreciate that. Otherwise I will be forced to cancel this contract and go to a competitor who I know will be better.. Everywhere you go.

Thanks,
M

Date:

Company: Cell C

Country: South Africa   City: Vereeniging

Category: Telecommunications

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