AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Out of Stock | #236738

Mtn
Out of Stock

Hello toffeezitshu,

Thank you for posting.

Please accept our apologies for the delayed response and for any inconvenience experienced.

Our records show that your claim was approved with an excess of R350 which is payable at any MTN store. Kindly note that if you require additional accessories either than the ones that come with the handset, you need to enquire if those are covered in your policy. The store can only replace what is stipulated in the policy.

Regards,
Nomonde.
REQ:2767519

Let me reiterate my position, I do not want accessories, just the phone. Clearly no one is listening. It must be a MTN thing. Is my request of a complex nature, if u struggling to understand what I want it's ok to ask. I do not bite. Help to help you to maintain a good customer relationship.

Date:

Company: Mtn

Country: South Africa   City: Greenacres, The Bridge

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google