AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Over charged | #233176

Cell C
Over charged

Very excited I got to upgrade my phone on end Aug, I decided to take up the new apple I phone 5. On the day i was told that i get 400mb for free where after i will be charged 15c. today i got my first bill and with big surprise they charged me R2 per mb, my bill R1600 plus vat for 754mb that is not even one gb of data. i pay R228 for 3gb with my internet provided. i phone to query this at first i was told i was being charged 15c but going back to my bill i realised i did not use that much so it cannot be correct, i phoned again was then told oh because i don't have a data bundle im charged 99c but it still did not look right so i phoned a 3rd time after discussing with my husband, they then told me im charged at R2, i think this is a total rip off as i did not agree or signed to pay this and how is it possible to charge like this for the same thing, 15c to R2 they are really ripping people off.

Date:

Company: Cell C

Country: South Africa   City: Customer entre

Category: Telecommunications

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