I HAVE HAD A CELL C CONTRACT FOR A NUMBER OF YEARS NOW.
SINCE THE BEGINNING I HAVE BEEN EXPERIENCING PROBLEMS WITH DROPPED CALLS.
THIS IS THE FIRST TIME I AM WRITING A REVIEW ON HELLO PETER AND I THINK IT IS ABSOLUTELY NECCESARY BECAUSE I JUST CANT GO ON WITH THIS NIGHTMARE DEALING WITH SEVERAL PEOPLE WHO HAVE JUST NOT COME BACK TO ME.
IT STARTED ABOUT 4 MONTHS AGO WHEN I LOST A HUGE CONTRACT DUE TO 2 MISSED CALLS.
I DECIDED TO GO AND FIND OUT FROM THE GUYS AT THE HEAD OFFICE SHOWROOM WHAT THE SOLUTION COULD BE TO NOT DROP CALLS.
I HAD ALREADY REPLACED THE PHONE THINKING MINE WAS FAULTY.
I DEALT WITH A GENTLEMAN WHOS NAME WAS PHIL AT THE FRONT DESK AND HE TOLD ME THAT SOMEONE FROM NETWORK WOULD HAVE TO CALL ME BECAUSE NO ONE WAS THERE IN THE OFFICE.(FROM NETWORK DEPARTMENT)
CALLS JUST GOT WORSE FROM THERE, MESSAGES SAYING CALL FAILED OR NETWORK BUSY.
STILL NOT HEARD FROM CELL C NETWORKING DEPT.
I THEN WENT INTO THE CELL C OUTLET AT NORTHGATE AND CASCIUS SAID THAT WITH THE NEW PHONES THEY SEE THE NETWORK BETTER THEREFORE NO DROPPED CALLS.
BUT STILL THE SAME HAVING HUGE PROBLEMS.
AFTER ALL OF THIS I DECIDED TO CALL THE CUSTOMER CARE LINE TO SEEK HELP ONCE AGAIN STILL NO RESPONCE.
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