AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Thank you | #219523

Mtn
Thank you

With Reference to REQ:2712338

I would like to say thank you for fixing the problem I had with my phone. My phone is fixed now and registered so here is no more warranty problems. I can see that customer satisfaction is important to you.

Please be so kind to assist me with the problem I have with my contract is there any way we can take it off the open line and put it on a top up as that is what I wanted from the beggining. I can not afford an open line and for that reason I can not use the number. Lastly I am not satisfied with my account of R6000.00 because I can not see how you can use R6000.00 in two days and as this is not what I asked for I can not see that this should be my problem.

Regards

Date:

Company: Mtn

Country: South Africa   City: Polokwane

Category: Telecommunications

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