I called the Vodacom call centre in order to change my account details. The call centre agent (Thabo) was remarkably helpful. Unfortunately we were cut off twice during the call, both times Thabo called me back. I needed to verify some details and Thabo asked how long it would take me to do this. He then offered to call me back in the required time so that we could finalize everything. He called me back, as promised, right on time! The changes have been implemented. It was great to speak to someone so helpful and committed to assisting the customer! Great work! Thabo should be commended for excellent customer service!
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