AfricaComplaints.com » Telecommunications » Complaint / review: Mweb - Don t even think about throttling my ADSL | #214342

Mweb
Don't even think about throttling my ADSL

This is neither a complaint nor a compliment. Its a warning. With the upcoming release of BF4 and some other downloadable games, bandwidth useage is going to increase dramatically. Certainly I will be using more than 50 gig a month on my 2 meg "uncapped" ADSL line when these DLC's are released. My warning to Mweb is, just you throttle my line, and I promise you, you will have my cancellation the very next day. I pay for this line (chosen on your recommendation) purely for my gaming needs, and keeping within my budget. Modern gaming and communications require higher bandwidth usage, hence uncapped. I appreciate that certain people seriously abuse the system, and you should throttle them, but do not make me pay for others discretions, should my usage increase legitimately. Mweb and I already have a fragile relationship, due to substandard service. Don't make it worse, by throttling my line. Why not publish details about your "Acceptable use policy" and there won't be any misunderstanding. You can't, because then you can't market your product as "uncapped". I would love to have a response from someone in the know. Again, you have been warned.

Date:

Company: Mweb

Country: South Africa   City: Durban

Category: Telecommunications

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