Personal Cell-C Cell-phone contract attracted "Hidden 3rd party transaction costs" - Loss in Air-time credits, not reflected on Cell-C statements and transacted by Cell-C without verification of subscriber having approved such "service content" request (s)!
Service requests at Cell-C Customer services Help desk:
1309140000095544 (Me Tshepiso Ritshwe)
1309140000053284
Dated: 14Sept2013
Loss in Air-time Funds, over 3 month period estimated at 292-00ZAR, however "hidden nature" thereof such "unsolicited agreement" could have attracted exorbitant costs.
Seeking:
- refund to value lost in Air-time;
- written apology from Cell-C and SP/IP 3rd party firms, which are SmartCall Technology Solutions & [URL Removed] (free mobile stuff)
Urgent reply require, else big business such as Cell-C WILL ONLY EMBARRESS THEIR INTEREST / FIRM..
..if this is the manner their business is being undertaken!
Thanking you for your CAREFUL CONSIDERATION..
JD de Kock
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