AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Hidden charges from 3rd Party transacted by Cell-C | #209992

Cell C
Hidden charges from 3rd Party transacted by Cell-C

Personal Cell-C Cell-phone contract attracted "Hidden 3rd party transaction costs" - Loss in Air-time credits, not reflected on Cell-C statements and transacted by Cell-C without verification of subscriber having approved such "service content" request (s)!

Service requests at Cell-C Customer services Help desk:
1309140000095544 (Me Tshepiso Ritshwe)
1309140000053284
Dated: 14Sept2013

Loss in Air-time Funds, over 3 month period estimated at 292-00ZAR, however "hidden nature" thereof such "unsolicited agreement" could have attracted exorbitant costs.

Seeking:
- refund to value lost in Air-time;
- written apology from Cell-C and SP/IP 3rd party firms, which are SmartCall Technology Solutions & [URL Removed] (free mobile stuff)

Urgent reply require, else big business such as Cell-C WILL ONLY EMBARRESS THEIR INTEREST / FIRM..
..if this is the manner their business is being undertaken!

Thanking you for your CAREFUL CONSIDERATION..
JD de Kock

Date:

Company: Cell C

Country: South Africa   City: Western Cape

Category: Telecommunications

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