AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - No response to complaint | #208898

Mtn
No response to complaint

MTN Hout Bay took my brand new phone for repairs, and gave it back to me with a cracked screen, but the inspection that they did when I took the phone in, was that there was NO physical damaged. However they refused to accept any responsibility!
I logged a report on Hello Peter. On the 2nd of September they wrote to me and told me that they would give me feeedback feedback within 54 hours!
2 weeks later and no feedback!
Still waiting! Customer service, do they know what that means?

Date:

Company: Mtn

Country: South Africa   City: Hout Bay

Category: Telecommunications

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