AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - My 2 month nightmares with Autopage | #207925

Autopage
My 2 month nightmares with Autopage

I called "Ref : 1801406" 6 june to make them aware of my problem that I am struggeling to make and receive calls and use the internet at my new adress. I received no responce and called back "Ref: Tembiso" 28 August I had to repeat every thing again and was tolde someone will get back to me, again no one got back to me. "Ref: Phindi" 05/09/2013 I called for the 3rd time and was tolde I will get a responce in 3 days. I received no responce and called back "Ref: Tabo Makwala 1309096809" 09/09/2013 I was tolde I would get a responce in 48Hours. I at long last received a call "Ref Lebalang" 10/09/2013 and was tolde Cell C have tolde them there are no problem in my area. I explaned to them that this was incorect as my wife were with Cell C and was allowed to cancel her contract as there was a problem with reseption in our area. She said she would follow it up and get back to me in 24 hours. I received no responce and called back "Gideon" 12/09/2013 I told Gideon I would like to speak to his superviser as I have had more than enough and was told Aldren will call me back in the next 10min. That never hapened. Total time spent on my account to sort this out 1:30hours and still not resolved

Date:

Company: Autopage

Country: South Africa   City: Costemer servises

Category: Telecommunications

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