AfricaComplaints.com » Telecommunications » Complaint / review: Afrihost.com - Not Having Any Internet Joy | #204439

Afrihost.com
Not Having Any Internet Joy

After doing much checking and comparisons, I decided to move my ISP to Afrihost as well as have them manage my line.

In the month that I have been an Afrhost client, I have to call them several times a week to have them check my line. I then have to follow the usual annoying process of restarting router while they reset my ports. Same thing every time. I cant understand why this is the case. I get 0.4 Mbps on a 4.0 Mbps line and a ping of 250ms! Ludicrous.

To top it off, there call centre is constantly busy and they don't respond promptly to the 'help' feature.

They quick to blame Telkom, but I didn't have such issues before.

I expect to be billed for the linespeed I'm getting and not the 4.0 Mbps which I would like to have,

I am regretting moving to Afrihost.

Date:

Company: Afrihost.com

Country: South Africa   City: Jhb

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google