AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - TOP UP315??? | #202027

Vodacom
TOP UP315???

I have a Vodacom corporate contract top up 315, with 100mb of data.

During the day from 7 till 4:30 I am connected to wifi.

from the 1st till 5th September I had made 8 short phone calls.

Then I tried to send a msg and it wouldn't send.

so I dialed *100#... and the response I got was that my airtime was finished.

When I called a consultant she told me its because I was connected to the internet from 12 am... this is impossible as I was connected to WIFI.

Im not sure what steps to take next. I find this ridiculous!

Date:

Company: Vodacom

Country: South Africa   City: South Africa

Category: Telecommunications

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