AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cancelling of Data Contract | #197702

Cell C
Cancelling of Data Contract

I'm so sick of dealing with this incompetant people!!!
Problem after problem. I want all my money back which is R 794.66.

Problem 1: I wanted to cancel my data contract due to bad reception. Technician wrote report recommending cancellation (Ref no. RD125375). When I went to shop to cancel, the call centre or whatever couldn't find report the technician wrote. They said they must sent a technician AGAIN. It's been a month now and I haven't heard a word. I don't want this piece of anymore.

Problem 2: On this very data contract they've been overcharging me for 2 months. They're charging me R330 for 2Gb instead of R119. Sort this out NOW!!!

For anyone reading this: NEVER go to Cell C. They're incompetant, and calling them doesn't help.

Please communicate with me in AFRIKAANS!!!

Date:

Company: Cell C

Country: South Africa   City: Milnerton

Category: Telecommunications

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