AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell C | #197524

Cell C
Cell C

With Cell C - you get absolutely no service! I have 80 sms available - but no sms's go through. I cannot get hold of "customer care" because it puts the phone down after it says that they are experiencing high volumns of calls. Now I will have to take time out of work to go to the branch, so they can "fix it".

Mmm, two years ago, when the same thing happend, I paid R80 for a sim swap... that didn't work... I then spent hours on the phone to try and sort it out. Firstly, the then Tell Trevor service thing called me back two weeks after I had sorted out the problem. Secondly, the head office secretary call lady put me through to non-existent people twice, during the third call I lost my temper and she put down the phone. Thirdly, when I finally managed to get through to someone it took all of 5 minutes to sort the problem out. After maybe a week of trying to fix it.

I just don't have the patience for service. I will go without food for the next month... But I will buy out of my contract.

DO NOT EVER GO WITH CELL C! Because it will make you another complaining individual... Love yourself more not to put yourself through this!

Date:

Company: Cell C

Country: South Africa   City: National

Category: Telecommunications

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