AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - MINUTES | #196746

Vodacom
MINUTES

I changed my contract to a data deal and got a laptop, which is great.

I called vodacom and clearwater to asked by when I should use up my current (approx 334min), clearwater confirmed by 31AUG @ 12h00pm and the sales consultant also said end of the month.

TODAY is the 31AUG, and they have switch my contract over and compensated me with 33MB..???

I am not happy, as I wanted to use the free min today..

I would have been ok if a consultant told me that it would be earlier, but they did not, they said the 31AUG pm

I always have endless problems with Vodacom, billing, sim swap, minutes. When is this going to stop??

I want my 334min back like now... NOW!!! I want to use it today!!

This is terrible service..

Please go listen to my phone calles on the profile before calling me, as I do not want to repeat myself once again 30times!

I always make the same mistake, to think let me try vodacom again. Maybe this time it will be ok.. THEN BOOM!! They dissapoint me again...!!

Date:

Company: Vodacom

Country: South Africa   City: Clearwater & Customer Se

Category: Telecommunications

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