AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - New 8ta more adverts are misleading | #19062

8ta / Telkom Mobile
New 8ta more adverts are misleading

8ta has been marketing their new 8ta more offer on TV where they offer to double up your airtime for every top up - so buy R50 and get R50 xtra. You need however to change your prepaid tariff plan to 8ta More. Even though they do stipulate when you change you cant change back what they dont stipulate that the new tariff rate is R2.78 per minute to fixed lines up from the 65c per minute to fixed lines on the previous prepaid package. Thus even though you get the extra R50 you still pay 4 times more per minute for your calls. The 8ta More package is a dishonest manner of getting customers to pay more.

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: National

Category: Telecommunications

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