AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Im tired of being a secretary on my own phone | #185264

Mtn
Im tired of being a secretary on my own phone

In June 2013 i bought a new phone from mtn and from the 1st day of connection thats when my problems begun. I received calls and smses from unknown people looking for a George Bently. I went to mtn the same week and they stated they cant help as the number was recycled. They explained that if a number is not in use for 3years or more it gets recycled and that how it came to me, This is a new contract phone. This week i received an sms from attorneys stating they will open a case again a George Bently and on returning to Mtn they still maintained there is nothing they can do. Im paying monthly for my experia and this experience is not a pleasant one at all. Mtn should stop this mahala nonsense and focus more on the ART of customer service. I need Help urgently please

Date:

Company: Mtn

Country: South Africa   City: Randburg mall

Category: Telecommunications

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