AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom not supplying LTE 4G service | #180578

Vodacom
Vodacom not supplying LTE 4G service

Vodacoms 4G LTE service suddenly drop to 3G in the Sunninghill, Maxwell Drive, Johannesburg as well as the Silverlakes, SilverLakes Road, Pretoria Area from repectively 29/7/2013 and 2/8/2013 without any prior warning.
I have a 10 GIG LTE Vodacom contract and do not receive a LTE service... if i wanted a 3G service i would have payed for it in the first instance.
This is causing a lot of frustration on my side; since i am downloading and transferring large files.
The situation is totally unacceptable.
I have logged numerous complaints without any reaction.
I will definitely consider another service provider in the future.

Date:

Company: Vodacom

Country: South Africa

Category: Telecommunications

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