AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - CANCELLATION did not go true | #178282

Telkom
CANCELLATION did not go true

Your Reference: 1206787
Account Number: 339901138648
This is in connection with my Telkom account. that i requested to be canceled in december 2012. I have a deposit of 750 that was paid of which i left behind for any outstanding payments to TELKOM. I sent numerous emails to TELKOM stating i wanted to cancel my account which did not happen. they kept billing until my account was handed over to some attorneys
See all the emails below
Letta Morgan (KL)
Jan 18 to me, Rika

Morning
Kindly be advised that credit was allocated according to your request of cancellation. If internet was not used in Nov 2012 and you didn't make any request for cancellation then no rental credit will be allocated for that.
Please refer from your mail sent for request of cancellation. Your request state the 03/12/2012.
Regards

Letta

From: Saffiera Breidel [Email Removed]
Sent: 03 December 2012 01:07 PM
To: venter
Subject: CANCELLATION---: Telkom Account--1206787
Your Reference: 1206787
Account Number: 339901138648
Dear Team,
I would hereby like to CANCEL my TELKOM account with IMMEDIATE effect as off 3-12-2012.

Date:

Company: Telkom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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