AfricaComplaints.com » Telecommunications » Complaint / review: Mobile Cell Limited - No delivery | #176836

Mobile Cell Limited
No delivery

I bought a cellphone online from Mobile Cell Limited for R5000, with the promise that it will be delivered the following morning. The next morning, I phoned the seller to ask for a trackingnumber. The tracking document stated that the package comes from the UK. 2 days after buying the phone, I received an email and phonecall from a courier company called Trans Global Logistics, saying that my package is being held at OR Tambo Airport at Customs and payment of R3300 needs to be made for Import Tax to get the package. I paid it, but about 45 minutes later, I received another email and phonecall, saying I still need to pay R4500 for Import Certificates and documents. I phoned the seller every time, but he kept on telling me that if I want the phone, I need to pay the courier. Eventually, I found out that the courier company does not exist and uses an oversease company adress as part of their contact info. The adress of Mobile Cell Limited in the UK, as specified on the tracking document, does not exist, neither does a company by that name. The adress of the company in SA, is the adress of a clothing shop. I lost a lot of money to this. Please be on the lookout!

Date:

Company: Mobile Cell Limited

Country: South Africa   City: Bloemfontein

Category: Telecommunications

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