I visited the store at the @Office Building to query certain amounts on my statement. I spoke to Georgina, who advised that the amount was indeed incorrect, and that she will advise me once payment will be reversed. She gave me her e-mail address : [Email Removed] First e-mail was send on the 5th of April and the second on the 1st of June. I have since still not received feedback.
E-Mail Content: Morning Georgina, please advise on progress wrt to /1 R 450 amount that I was charged for incorrectly due to data bundle not being loaded on time.
You advised that you've send the query off and that they will have to do the calculations.
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Something else I picked up. You will remember that you loaded a 250 Mg bundle the day at your offices. It was a free load, yet on my latest statement d/d 04/03.13 (84066969). I was charged for it. The 500m bundle I loaded myself, so that I must pay for.
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