HI,
MTN has not applied my discount as agreed to the package. I've been trying to query this since the initial debit order ran, and since then 2 additional ones have gone through. No feedback. MAde 4 calls, escalated to supervisors still no joy. Notes on calls:
Logged 2 July
26/07 - Zama -- corporate - mabatu
ganizani lungu - 0119115595/
30/07 - Ropiwe, no supervisor available.
rabalane Supervisor promised to come back to me same day. no response
05/08 Pearl - transferred me to a dead line
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